Refund Policy

Refund Policy: Augment Systems Private Ltd

augmentsys.com assures its users it provides high-rated quality solutions for the Questions and Tutoring services desired by them to match your need. If, for any valid reason that can be proved, you are not satisfied with our tutoring program or Q&A subscription service, after receiving tutoring lesson services and textbook question solutions, please contact us at support@augmentsys.com. You can also open a rework request and refund claim under the respective order id on the Panel account. You may also contact our Customer Support team at +1-617-874-1011 (US)

Our team is available to answer your calls 24/7. All refunds are at the sole discretion of the Quality Assurance Department of augmentsys.com.

The refund can be asked in any of the following conditions:

• If the tutors and experts are not able to meet the expectation of data analytics training within the trial period, or online tutoring during the demo period or the deadline for your work (barring the insignificant delay up to 10% of the last agreed deadline), given that you have provided all the details and sources without delay.
• There is no refund in case of customer is buying the document online as we have provided a preview for every document, the client can see the preview of the document and decide it buy it or leave it. A sample Document link is provided.

• We don’t guarantee the grades and advise you to use the answers as help to understand the concept. If the work delivered to you is of low quality, provided you send us correct answers or an authentic plagiarism report is issued.
• If the work delivered to you has not been proofread and revision is not made by us
• If you have been trying to contact the customer support center and there is no response through any means of communication such as e-mail, phone, or chat within a period of 48 hours.
• If no tutor has been assigned to your question after 50% of the deadline agreed upon while making the payment.

Refund Guarantee

We have qualified experts who try their best to solve the questions and we are always eager to help. The clarification or reworks request can be opened within 15 days of receiving the final solution, and any delay thereafter, shall not result in a refund claim. Refund requests are generally processed within 48 hours. However, it can take anywhere from 3-5 business days, depending on your bank, for your funds to be made available in your account.

Privacy and safety of Solution help

Augment Systems Pvt Ltd understands that textbook question solutions need to be original and plagiarism free for the customers. Hence, the textbook question solutions are run through QC (quality check) before submission. The company appreciates that the customers will review the solution and does the last mile of minor modifications before final use. In case the refund claim is settled in favor of the customer, the company has the right to make the solution content public and any plagiarism claim raised by student/college/university authority will be the student's sole liability.